Privacy Policy
Effective Date: 05.08.2026
HM Technologies respects your privacy and is committed to protecting the information shared with us through our website, enquiry forms, phone calls, WhatsApp communication, product orders, service requests and business interactions.
This Privacy Policy explains how HM Technologies collects, uses, stores and protects personal information and business information when you visit our website or contact us for GPS tracking devices, dash cameras, fleet tracking software, installation support and vehicle-related services.
1. Information We Collect
We may collect the following information when you contact us or use our services:
- Name
- Phone number
- WhatsApp number
- Email address
- Company name
- Office or business location
- Vehicle count
- Product or service requirement
- Enquiry message
- Billing and payment-related information
- Installation location and vehicle details
- Device details, SIM details or tracking platform information
- GPS location, route and vehicle movement data when tracking services are activated
- Browser, device and website usage information
2. How We Use Your Information
HM Technologies may use your information for the following purposes:
- To respond to enquiries
- To provide product quotations
- To process product orders
- To schedule installation and support
- To provide GPS tracking platform access
- To provide customer service and technical support
- To send service updates, renewal reminders and product communication
- To manage billing, payment and documentation
- To improve our products, services and website
- To comply with legal, regulatory or government requirements
- To prevent misuse, fraud, unauthorized access or security issues
3. Vehicle Tracking and Location Data
If you purchase or use GPS tracking devices, dash cameras or tracking software from HM Technologies, certain vehicle-related data may be processed, including live location, route history, speed, ignition status, alerts, reports and device status.
Customers are responsible for ensuring that GPS tracking devices are installed and used only on vehicles they own, operate or are legally authorized to monitor. HM Technologies does not support unauthorized tracking of individuals, private vehicles or third-party assets.
4. Sharing of Information
We do not sell personal information.
We may share limited information only when required with:
- Installation technicians
- Product suppliers or device partners
- Cloud, software or hosting service providers
- Logistics and delivery partners
- Payment or billing service providers
- Customer support teams
- Government, legal or regulatory authorities when required by law
Information is shared only to the extent necessary for providing products, services, support, legal compliance or security.
5. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, understand website traffic and support website performance.
Users can manage or disable cookies through their browser settings. Some website functions may not work properly if cookies are disabled.
6. Data Security
HM Technologies takes reasonable steps to protect customer and business information from unauthorized access, misuse, loss or disclosure.
However, no digital system, internet transmission, hosting platform or communication channel can be guaranteed to be completely secure.
7. Data Retention
We retain information only for as long as needed for business, service, legal, accounting, warranty, support or compliance purposes.
Tracking data retention may depend on the product, platform subscription, customer agreement or technical configuration.
8. Your Rights
Subject to applicable law, you may request access, correction, update or deletion of your personal information. You may also request to withdraw consent for certain communications where applicable.
To make a request, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites, maps, payment services, product resources or communication platforms. HM Technologies is not responsible for the privacy practices or content of third-party websites.
10. Children’s Privacy
Our products and services are intended for businesses, fleet owners, institutions and vehicle operators. We do not knowingly collect personal information from children through our website.
11. Changes to This Privacy Policy
HM Technologies may update this Privacy Policy from time to time. Updated versions will be published on this page with the revised effective date.
12. Contact for Privacy Requests
HM Technologies may update this Privacy Policy from time to time. Updated versions will be published on this page with the revised effective date.